“We want to create a great consumer experience and then quickly expand from there. Uber intends to roll out commercial food delivery using drones in the same city. There’s no set timetable for how quickly the two companies will evaluate their testing or expand the service. Nuro’s partnership with Domino’s initially will be limited to a single location and will begin in the fall. Return of The Noid, is the latest Dominos commercial. It can create a great consumer experience overall. In this spot, Dominos reveals that it is testing pizza deliveries with the help of the Nuro R2 robot. Domino’s and Nuro are kicking off a robotic pizza delivery pilot in Houston this week, giving customers there the option to have orders brought to them by the Silicon Valley. The consumer can interact and take the food out of it and feel very much like they’re in control. Maloney said the consumer experience of a Nuro robot, with its insulated holding compartment, pulling up to the door is “actually great. How do team members and customers work with robots?” The robot in question is the R2, the yet-to-be-revealed version of Nuro. We will be able to get a much better feel for the true consumer experience and also the impact on store operations. Later this year, Nuro’s robot will start delivering Domino’s pies and cheesy breads to customers in the Houston area. The new testing, in a defined area around the store in a mixed commercial and residential neighborhood, is “designed to reach the point of true autonomy without a bunch of controls in place. Initial testing pre-Covid focused on “trying to figure out how to do all the connection points” involved with a robot-delivered order, he said.
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